Welcome to EGO Digital Agency’s Privacy Policy. This policy outlines how we collect, use, disclose, and protect your personal data when you interact with us, whether through our website, services, or other interactions. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect and process the following categories of personal data:

• Identity Data: Name, title.
• Contact Data: Email address, phone number, physical address.
• Financial Data: Payment information (only for processing payments).
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Personal Data

We may collect personal data directly from you when you:

• Visit our website.
• Contact us through our website, email, or phone.
• Engage our services.
• Subscribe to our newsletters or marketing communications.

We may also collect personal data from third-party sources, such as public databases or social media platforms, where permitted by law.

3. Use of Personal Data

We use your personal data for the following purposes:

• Providing and managing our services.
• Communicating with you, including responding to your inquiries and providing customer support.
• Sending you marketing communications where you have opted in to receive them.
• Improving our website, services, and customer experiences.
• Complying with legal obligations.

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Performance of a contract with you.
• Compliance with a legal obligation.
• Your consent where we have obtained it.
• Our legitimate interests (e.g., for marketing purposes, maintaining the security of our systems).

5. Disclosure of Personal Data

We may share your personal data with:

• Service providers and business partners who assist us in providing our services.
• Legal or regulatory authorities where required by law.

We do not sell your personal data to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, use, or disclosure.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Rights

You have rights regarding your personal data, including:

• The right to access and receive a copy of your personal data.
• The right to rectify inaccurate or incomplete personal data.
• The right to erasure of your personal data under certain circumstances.
• The right to restrict or object to the processing of your personal data.
• The right to data portability.

To exercise these rights, please contact us using the details provided below.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings.

10. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal data from children.

11. Contact Us

If you have any questions about our Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at:

support@egodigital.agency

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our website or other means.

SMS Terms & Conditions

1. SMS Consent Communication

“The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.”
 

2. Types of SMS Communications

If you have consented to receive text messages from [Company Name], you may receive messages related to the following specific examples:

Customer care

account notification

Marketing 

3. Message Frequency

Message frequency may vary. You may receive up to 10 SMS messages per week regarding your appointments or account status.
 

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
 

5. Opt-In Method

You may opt in to receive SMS messages from [Company Name] in the following ways:

By submitting an online form
 

6. Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
 

7. Help:

Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at [insert your support link or phone number].


8. Standard Messaging Disclosures:

Message and data rates may apply.

You can opt out at any time by texting “STOP.”